OUR POLICIES

 

Shipping

We are currently shipping orders from the UK. 

All shipping is now complimentary! 

All orders are shipped using the UK Royal Mail 1st Class Tracked service

Orders sent within the UK arrive in 1-3 working days

Shipping to Europe takes approx 3 - 5 working days.

Shipping outside of Europe (worldwide) takes approx 5 - 7 working days

If you require a faster delivery please email hello@fooldost.com and a faster service can be arranged for an additional charge.

Please note - Customers are responsible for payment of all customs duty charges associated with purchased goods from fooldost.com  

Any order placed before 3.30pm will usually be dispatched the same day. 

UK next day delivery - If you require your order next day please choose next day delivery at check out at the cost of £8. Order before 3.30pm for next day delivery. Orders placed before 10.00am on a Saturday will leave that same day and be with you on Monday. Orders after 10.00am will leave on the Monday and be with you on Tuesday. Royal Mail service is used and your parcel will require a signature on arrival.

Email hello@fooldost.com with any additional shipping enquiries.

 

Returns

Returns are accepted for a refund or exchange within 7 days of receipt of your online order. Sale items are returnable for an exchange or credit note.  

Returned items must be in their original unused condition, unworn and unwashed, and in sellable condition with original packaging and sent to us within 14 days of receiving the order.

The buyer is responsible for secure return postage and shipping costs. Fool Dost is not responsible for return costs, nor duty reimbursement in the case of international purchases.

Fool Dost will not be held liable for items lost or damaged in transit and therefore we strongly suggest that the buyer obtains proof of postage and uses a tracked service.

Fool Dost has the right to refuse a return request.

To return an item, the buyer must notify Fool Dost by emailing hello@fooldost.com within 7 days of receipt of your order, stating the reason for return and request either an exchange or refund, or to notify us of a faulty item, whereupon the request will be responded to and the necessary returns information given.

All sales are final after 14 days of purchase. Postage is non-refundable. 

 

Payments

We accept Credit and Debit card payments and payments using Paypal.

Refunds are made to the original method of payment.

If you have any problems with payment or other payment enquiries please email hello@fooldost.com

 

Site terms

All content, design of site, graphics, images, logo, etc on www.fooldost.com are property of Fool Dost.

With the exception of image content on our journal page which are given proper credit. 

When using images on social media, please give proper credit to Fool Dost - thank you for your support!

In order to use any and all content on this site outside of social media you must have written consent from Fool Dost.

When purchasing goods from Fool Dost, you automatically agree to all the information in our terms on this page.

 

Privacy

We comply with the EU GDPR and respect privacy rights. We will not use your information shared with us during purchases for anything other than the sending and communication of orders. If you would like to receive our newsletters for updates and exclusive offers, click on the 'subscribe now for 15% off' to submit your details, which gives us permission to share newsletters and offers with you over email.